Oglas za posao: 

Spécialiste du support de la clientèle international (sa znanjem francuskog jezika)

Responsabilités Professionnelles:  

• Communication avec les clients internationaux (réception et traitement des requêtes entrantes par téléphone, e-mail, chat en direct);  
• Assurer un support client de qualité;  
• Enregistrement des informations dans la base de données;  
• Interaction avec les départements internes à différents niveaux concernant des projets spécifiques.

Exigences:  

• Excellente connaissance du français;  
• Une bonne connaissance de l'anglais/et du serbe;  
• Avoir la maîtrise du PC;  
• Volonté et capacité d’apprendre;  
• Compétences en matière de communication;  
• Résistance au stress.

Nous Offrons:  

• Formation et mentorat pour les nouveaux spécialistes;  
• Une équipe amicale et un environnement de travail agréable;  
• Opportunité de croissance et de développement professionnel;  
• Un bureau bien situé et équipé de tout le nécessaire;  
• Salaire stable et système de motivation clair;  
• Horaire: Postes de 12 heures (jour, jour, 2 jours de congé / nuit, nuit, 2 jours de congé);  
• Repas d’entreprise gratuits + thé, café à volonté;  
• Événements d'entreprise et bonus de parrainage;  
• Salaire de 1.100 euros.

Nous fournissons par La Loi:  

• Emploi officiel;  
• Avantages sociaux.

Nous sommes impatients de recevoir votre CV!

Oglas za posao: Call Operater

Zbog povećanja obima posla, ozbiljnoj firmi u centru Beograda potrebni su call operateri za telefonsku prodaju.

Uslovi:  

• Radno vreme: 08:00-15:00h, ponedeljak-petak.  
• Poželjno, ali ne i neophodno, iskustvo na sličnim poslovima.  
• Obezbeđena teorijska i praktična obuka.  
• Minimum SSS.  
• Vedra, ljubazna, komunikativna i odgovorna osoba.  
• Timski rad i ozbiljan pristup radu i zadacima.

Opis posla:  

• Telemarketing, pozivanje potencijalnih kupaca i prodaja određenih proizvoda.  
• Ostvarivanje prodajnih rezultata.  
• Nudimo fiksnu platu i lako dostižne bonuse za ostvaren rezultat.

Kontakt:  

• Telefon: 060 220 39 53, 060 833 00 25

Svi zainteresovani kandidati mogu poslati svoj CV  elektronskim putem ili pozvati na navedeni broj.

Biće kontaktirani samo kandidati koji uđu u uži izbor.

Job Advertisement: Manager of the Contact Center

We are looking for a Manager of the Contact Center to join our large international company.

The main responsibilities include:

• Organization of smooth operation and effective functioning of the contact center;
• Participation in recruitment process and interaction with HR department;
• Implementation of planned indicators;
• Effective team management (competent task setting, quality control, employee training and development);
• Continuous analysis and improvement of the contact center work;
• Maintaining employee working schedules (including interchanges);
• Resolving financial and administrative matters;
• Preparation and analysis of performance reports.

Requirements:

• At least 1 year of experience in the position of Contact Center Manager or CCM Assistant or 2 years of experience as a Supervisor;
• Strong management skills;
• Ability to make independent and timely decisions;
• Responsibility and focus on results;
• Experience in CRM Systems (may be considered an advantage);
• Languages – Serbian, English at least C1 level, Russian as an advantage.

Conditions:

• Salary based on the results of the interview, depending on experience and skills (salary + KPI);
• Availability of additional benefits from the company;
• Official employment;
• Work schedule 5/2 (five days a week, two days off).

Oglas za posao: 

Savetnik za korisničku podršku - Višejezična podrška (francuski, bugarski, mađarski)

Obaveze:

• Komunikacija sa stranim korisnicima (telefonom, e-poštom, radnim četovima);
• Pružanje podrške klijentima i rešavanje trenutnih pitanja;
• Registracija informacija u bazi podataka;
• Saradnja sa internim odeljenjima na različitim nivoima u okviru pojedinačnih projekata.

Zahtevi:

• Poznavanje jednog od sledećih jezika: francuski, engleski, mađarski (nivo B2 i više);
• Učtiva usmena i pismena komunikacija;
• Napredno poznavanje računara;
• Spremnost i sposobnost za učenje;
• Komunikativnost, odgovornost i otpornost na stres.

Nudimo:

• Obuku, stažiranje i mentorstvo za nove stručnjake;
• Rad u prijateljski nastrojenom timu i povoljnu radnu atmosferu;
• Mogućnosti za profesionalni rast i razvoj;
• Posao u kancelariji s povoljnom lokacijom opremljenom svim potrebnim stvarima;
• Stabilnu zaradu i motivaciju za napredovanje;
• Smensko radno vreme (12 sati, dan - dan - 2 slobodna dana / noć - noć - 2 slobodna dana);
• Besplatan doručak, ručak i neograničeno kafa i čaj;
• Korporativne događaje i referalne bonuse za preporučene prijatelje;
• Plata od 1.100 eur.

Zakonska obezbeđenja:

• Zvanično zaposlenje;
• Socijalne beneficije.

Radujemo se vašoj radnoj biografiji!

Oglas za posao: 

International Customer Support Specialist (Engleski + Španski/Bugarski)

Job Responsibilities:

Communication with international customers (reception and processing of incoming queries via phone, email, live chat);
Providing support to clients; assistance with current issues;
Registration of information in the database;
Interaction with internal departments on different levels regarding specific projects.

Required Qualifications:

Knowledge of one of the following languages: English, Hindi, Arabic (B2 level and higher);
Competent spoken and written language;
Confident PC user;
Readiness and ability to learn;
Communication skills;
Responsibility;
Stress resistance.

We Offer:

Training and mentoring for new specialists;
Friendly team and an enjoyable working environment;
Professional growth and development opportunities;
Office work format with convenient location;
Steady salary and a clear motivation system;
Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off);
Free breakfast, lunches + unlimited tea, coffee;
Paid transportation expenses;
Referral bonuses;
Salary of 1,100 euros.

We Provide By Law:

Official employmentSocial benefits

We are looking forward to receiving your CV!

Oglas za posao: 

International Customer Support Specialist (Hungarian)

Job Responsibilities:

• Communication with international customers (reception and processing of incoming queries via phone, e-mail, live chat)
• Providing support to clients
• Registration of information in the database
• Interaction with internal departments on different levels regarding specific projects

Required Qualifications:

• Excellent knowledge of Hungarian language
• Good knowledge of English
• Confident PC user
• Readiness and ability to learn
• Communication skills
• Stress resistance

We Offer:

• Training and mentoring for new specialists
• Friendly team and an enjoyable working environment
• Professional growth and development opportunities
• Office work format with convenient location
• Steady salary and a clear motivation system
• Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off)
• Free breakfast, lunches + unlimited tea, coffee
• Paid transportation expenses
• Referral bonuses
• Salary of 1,100 euros

We Provide By Law:

• Official employment
• Social benefits

We are looking forward to receiving your CV!

Job Responsibilities:

Communication with international customers (reception and processing of incoming queries via phone, e-mail, live chat);
Providing support to clients;
Registration of information in the database;
Interaction with internal departments on different levels regarding specific projects.

Required Qualifications:

Excellent knowledge of Hungarian language;

Good knowledge of English;
Confident PC user;
Readiness and ability to learn;
Communication skills;
Stress resistance.

We Offer:

Training and mentoring for new specialists;

Friendly team and an enjoyable working environment;
Professional growth and development opportunities;

Office work format with convenient location;
Schedule: 5/2 with flexible days off, second shift (13:00-22:00)
Free breakfast, lunches + unlimited tea, coffee;
Paid transportation expenses;
Referral bonuses;
Salary of 1,100 euros.

We Provide By Law:

Official employment;
Social benefits.

We are looking forward to receiving your C

International Customer Support Specialist (Korean)

Communication with international customers (reception and processing of incoming queries via phone, e-mail, live chat);

Providing support to clients;

Registration of information in the database;

Interaction with internal departments on different levels regarding specific projects.

Required Qualifications:

• Korean TOPIK II (Level 4 and higher);
• Good knowledge of English;
• Confident PC user;
• Readiness and ability to learn;
• Communication skills;
• Stress resistance.

We Offer:

• Training and mentoring for new specialists;
• Friendly team and an enjoyable working environment;
• Professional growth and development opportunities;
• Office work format with convenient location;
• Steady salary and a clear motivation system;
• Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off);
• Free breakfast, lunches + unlimited tea, coffee;
• Paid transportation expenses;
• Referral bonuses.

We Provide By Law:

• Official employment;
• Social benefits.

We are looking forward to receiving your CV!

Oglas za posao: Tehnička podrška - Omladinska zadruga Danivizard

Omladinska zadruga Danivizard za klijenta traži tehničku podršku.

Opis posla:

• Ažuriranje baze podataka
• Pružanje potrebnih informacija klijentima
• Rad sa i bez prethodnog radnog iskustva

Ponuda:

• Početna plata: 65.000 dinara

Kontakt:

Adresa: Ulica Čarlija Čaplina 39, hala Aleksandar Nikolić (hala Pionir), Ledena dvorana, Beograd

Email: [email protected]

Web: www.omladinskazadrugadanivizard.co.rs

Telefon: 065/6890171