Call Center Agent

We are looking for a motivated,

Call Center Agent

English/Spanish

- Belgrade -

Responsibilities:

• Obtains client information by answering telephone calls and verifying information
• Determines eligibility by comparing client information to requirements
• Accomplishes sales and organization mission by completing related results as needed
• Provide customers with product and service information related to pharmaceutical products
• Ability to handle daily call volume (outbound and inbound calls)
• Document all call information according to standard operating procedures

Required qualifications:

• High school or University degree
• Excellent knowledge of English language (written and spoken)
• Excellent knowledge of MS Office
• Minimum 1 year of related working experience
• Spanish is a big plus

Candidate’s profile:

• Customer – oriented mindset
• Excellent communicational and organizational skills
• Ability to quickly and effectively resolve problems

Please send your application via a link:

https://recruiter.omega.rs/v3/wf-sr/jobpost.php?jobpost_id=8503

Only shortlisted candidates will be contacted