Gi Group is one of the world’s leading companies providing services for the development of the labor market operating in: Permanent and Temporary Staffing, Search and Selection, Executive Search, Outplacement, People Development and HR Consulting. Gi Group comprises of almost 3000 employees in over 20 countries in Europe, Asia and America.
Wyser, a Gi Group company (former ConsulTeam), provides executive search, recruitment and selection, and mass recruitment services. By deploying years of experience in developing and managing successful recruitment campaigns, as well as proven methodology, we ensure our clients receive the highest level of recruitment and selection services.
On behalf of our client, we are looking for an experienced and proactive professional to fill in the following position:
Call Center Agent for English, German, Italian or Romanian Language
Effectively respond to customer requests by phone, email and/or chat
Provide accurate information to customers
Promote relevant products
Respond to questions and complaints from customers and record them appropriately
Ability to work in shifts
Excellent communication skills
Proficiency in English and/or German, Italian or Romanian language (written and spoken)
Customer service orientation and analytical approach to solving problems
Ability to follow defined processes and procedures
Self motivated and able to work with minimal supervision
Minimum high school diploma
Knowledge of Microsoft Office tools
If you are interested in the position and your profile fits the above stated requirements, please follow this link to fill out an on-line application: www.gigroup.rs/aktuelni_konkursi
Closing date: 24.06.2013
Please note that only short-listed candidates will be contacted.
If you have any additional questions regarding the position, please contact Gi Group.