Customer support agent

QUANTUM - AutoMARKET is a software company dedicated to the development of an all-inclusive system of products and services that will improve and automate all business processes related to the processing of car parts, their updating, presentation and sales.

We are currently recruiting for a: Customer support agent

Your skills:

-English proficiency (oral and written) is a must

-Good communication skills

-Customer service orientation

-Decision making skills and analytical approach to solving problems

-Ability to follow defined processes and procedures

-Proficiency in MS Office package and advanced use of Internet

Your responsibilities:

-Effectively respond to customer request by phone/email

-Provide accurate information to customers

-Respond to customer questions and complaints

-You need to be able to work in shifts (only work days 8-16, 11-19)

We offer:

-Full–time employment

-Chance for professional and personal development

-Dynamic, fun and friendly work environment

-Paid introductory training

-Competitive and stimulating compensation

-Private health care

-Team building activities

Nice to have:

-Soft Sales skills

-Previous experience in a similar position

-Ability to work with minimal supervision