Helbiz is looking for a highly motivated Customer Support Representative who will be responsible for providing our customers with expedient, professional and empathetic support.
- Perfect written and verbal skills communication in ITALIAN and English are required (we need a person who is fluent in both languages)
- Excellent customer service skills including empathy and the ability to troubleshoot issues
- Manage customer requests via live chat and email
- Ability to multitask and juggle issues without letting things slip
- Previous customer call center experience is plus.
- Proficient computer user (MS Office, Internet browsers)
What We Offer:
- Working in an innovative and motivated team, with an agile and collaborative atmosphere
- Working with an experienced team leader who will help you to learn and improve
- A company that allows you to grow and appreciates your skills and your proactivity
- Paid time off
- You will receive a monthly salary with a chance of a bonus
- Lunch coffee and drinks
- Modern office in the heart of Belgrade, Serbia
Helbiz wants to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow well and fast, not only as a company but also as individuals.
If you are interested in the position and your profile fits the above-stated requirements, please apply. We will be happy to have you on board!