Customer Technical Care Agent

We are looking for candidates who will become part of the professional team of our partner, the multinational conglomerate holding company AT&T, the world's largest telecommunications company. We invite you to be a part of the team that will represent the pubs of further business and successfully fill the position of:

Customer Technical Care Agent

Location: Bratislava, Slovakia

Your tasks:

•Provide first call resolution for all customer enquiries through application of technical expertise and set off standardize high quality customer service

•Maintain positive customer satisfaction and relationship

•Handle inquiries related to service, coverage, features and devices

•Conduct in a manner that ensures data protection and confidentiality for both internal staff and customers

•Follow company regulatory requirements

Your profile:

•Fluency in English language (minimum B2 level)

•Knowledge of contact center operations is a benefit

•Developed verbal and communication skills

•Developed computer skills

•Readiness to come to Belgrade for the final assessment

Our client offers:

•Working contract and permit

•Full time working engagement- flexible 8 hour shifts

•Regular fixed salary with minimum amount of 770 EUR net (up to 1150 EUR net with bonuses)

•Rellocation package – 660 EUR for moving to Slovakia

The selection process is taking place NOW!

If you consider yourself an appropriate candidate for this opportunity we invite you to send us your CV to: rastko.radulovic@manpowergroup.rs

Application date: 25.01.2019.