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Job title: Phone Sales Rep & Customer Support Agent
PAY: €500 EUROS per month salary PLUS 10% sales commission - our products price range from $70 to $1000 (on average candidates close 15 deals per week).
Required: The candidate hired must speak fluent English.
Job Description: This is a versatile role where the candidates hired will be acting as a customer support agent as well as a phone sales closer. The role will include answering emails from customers to help them with their order, answer questions about our product or issue refunds as well as making outbound calls to potential customers interested in our product and taking inbound calls to assist customers. Sometimes you’ll be helping existing customers, a lot of the other times you will be persuading very interested leads into actually buying our product.
About Us: We’re a young, energetic, and fast-paced startup from Canada with offices in Belgrade, Serbia. We’re a team of people who believe great things can be done with great people. We don’t care about what you know - we care about what you can do. We offer an awesome environment to work in. We keep the fridge and shelves stocked with food and drinks, we encourage our team members to relax and have fun throughout the day, we have a Playstation 3, and even a relaxing hammock in our office!
We understand people can have multiple different skillsets, and we encourage you to show that! You might be great at this position, but you might also have other very different skill-sets too and we love to see that. We love seeing others advance in their career and grow within our company.
We are also a very transparent company. We constantly encourage our team to think about new ideas and provide feedback that can contribute to the success of the entire business.
What We Do: We are an education based business. We teach our students how they can start an online social media marketing business to become entrepreneurs and generate an income online. We sell our digital informational products (digital courses) to our customers worldwide using an automated webinar.
For more information on what we do check out these links:
YouTube Channel: https://www.youtube.com/channel/UCtSrGrbBWOM0Psx944nBWfQ
Free Training (Automated Webinar): https://www.choosepristine.com/free-training
30 Day SMMA (Training Program): https://www.choosepristine.com/order-25356173
About the Role/What You’ll Be Doing:
Making outbound calls to customers interested in our product but have not purchased yet. These are very interested customers who are actively investing their time into finding a solution to fix their problem… and our product is the solution to their problem.
Making outbound calls to customers who have purchased our product with the goal of solving any of their problems by ensuring they have received their product and do not have any further questions.
Making outbound calls to customers who have already purchased our product with the goal of upselling them one of our other products that will further help solve their other problems.
Taking inbound calls from potential customers who are hesitant about purchasing and have some questions about our product, where the goal is to make them feel confident in our product and company so that they will want to purchase our product.
Taking inbound calls from potential customers who are having issues paying for the product where your goal is to problem solve as to why they can't purchase and to present them the next best option that will allow the customer to purchase.
Answer emails from customers who have already purchased our product. Some common situations are when the customer needs help with their order, when they have a question about the product they purchased or when a customer wants a refund. The goal when answering these emails is to always make sure the customer is satisfied while ensuring our company is not incurring any unnecessary monetary loses.
Answer emails from potential customers who want to purchase our product but have not done so yet. The goal with answering these emails is to get the customer comfortable with us and our product where they feels obliged to purchase our product.
This is a full-time position with long term opportunity to stay and grow with our company. This is a position where the results of how much you grow within our company are entirely decided upon you. If you are very successful and make a lot of sales then you will be given more opportunities to make even more money.
If you are ready to join our team, please apply by using link below:
NOTE: YOU MUST APPLY USING THE LINK ABOVE!