Waitress/r

Partners&Orka advertising and HR agency for the a renowned client from Abu Dhabi searching for a candidate for the position of:

Job Title:                   Waitress/r

Department:             F&B

Reports to:                Food & Beverage Manager

Responsible for:

• Providing excellent wait service to ensure satisfaction.
• Taking Customers orders and delivering Food & Beverages.
• Making Menu recommendations, answering questions and sharing additional information with outlet patrons.

Conditions of Work:

Normal office conditions as provided by the Establishment, however work may be required to be conducted off-site visits or perform some duties in outdoor environments.

Working Hours:

As per UAE labour law, 48 hours per week excluding break (Lunch, Dinner, Etc.). Refer to individual contract.

Role Overview:

• To ensure that the guest’s needs are carried out from check-in through check-out.
• Waitress presents a positive first impression of the Establishment’s friendliness, excellent Service and high standards.                                         

Main Duties:

• Responsible for the service standards of the bus boys.
• Clean and prepare condiments.
• Obtain adequate quantities of linen from the linen room as per the request sheet.
• Does not leave the area of work without notifying the headwaiter / restaurant in charge.
• Develop and train busboys in order to help them develop into future waiters.
• Perform all side duties established by the headwaiter / restaurant in‐charge.
• To be familiar with food and menu terminology.
• The set service standards to be followed while serving the guest.
• To ensure that all information and duties received by the headwaiter / restaurant in charge is followed accurately.
• Report for duty ten minutes early with clean attire.
• To follow the Outlet policies and procedures and all the Establishment Standards.
• Ensure sufficient quantities of crockery, cutlery, china and glassware is available prior to the service operation.
• Double check all items received from the stores and ensure this correspondence with the requisition form.
• Make sure that food & beverage items are picked up as per the requisition sheet.
• To offer quality service at all times.
• To operate according to all accounting policies and procedures of the outlet.
• To ensure orders are thoroughly checked before serving to the guest.
• To up sell food and beverage products.
• To ensure that all departmental employees follow personal hygiene and grooming standards, fire safety rules and health & safety rules.
• To perform all other related duties as requested.

Perform other related duties as directed by Senior Management

Experience, Skills & Proficiencies:

• Verbal & Written Communication in English language.
• Computer literacy.
• Pleasant , courteous, to guest and colleagues;
• Customer focused and able to work in multi-culture atmosphere and resolve conflict.
• Team work, Persistence and adopts high energy.
• Professionalism, Client Relationship and able to sell to customer’s needs.
• Physical strength must be able to walk, stand, reach and bend during entire shift and stay focused and alert for extended periods of time.
• Minimum of proven two years’ experience in similar job.

Applications (CV on English) send to: [email protected]

All applications will be treated as confidential.