Wolt Restaurant Associate
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Do you have an eye for detail and great communication skills? Do you love working in a fast-paced environment? If this sounds like you, we'd love to chat!
Role Background
We're super excited to announce that we've officially launched our operations in Germany as country #23! With an awesome restaurant team to ensure we acquire and onboard the best restaurants in Frankfurt, we are now looking for our next superstar to join the team.
As a Restaurant Associate, you will support the management of Wolt’s restaurant portfolio in Frankfurt. The ideal candidate is structured, detail-oriented, and enjoys a diverse working week. You will also act as a key communicator between our operations team and restaurant partners in order to ensure optimal success.
What you'll be doing
- Managing our restaurant liaisons by identifying, training and keeping them up to speed with any urgent cases
- Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
- Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Developing our restaurant liaisons and their business by using our collected user data
- Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
- Helping our restaurant team in any other urgent cases
- Sharing best practices amongst restaurant team
Our humble expectations
- Excellent interpersonal skills - you will be working with a lot of different people
- Experience within account management, customer support or administration
- Structured, detailed and service-oriented
- Self-starter and a passion for food
- Fluent in Serbian & able to work in English
Wolt is currently active in 23 countries and more than 90 cities, servicing over 5 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €258M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures. Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
O poslodavcu:
Wolt doo
Beograd, Bulevar Vojvode Bojovića 8
PIB: 110976122
Matični broj: 21408930
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