Oglasi INTOUCH DOO BEOGRAD

Customer Support Representative (English)

Are you a communication whiz with a knack for problem-solving? Do you thrive in a fast-paced environment?

We're looking for a motivated and customer-focused individual to join our team as a Customer Support Representative!

Responsibilities: 

• Communicate with international customers (phone, email, live chat) in English (C1 level or higher). 
• Provide exceptional support to clients, resolving inquiries and troubleshooting issues. 
• Register information accurately and efficiently in our database. 
• Collaborate with internal departments to ensure seamless project completion.

Qualifications: 

• Excellent written and spoken English (C1 level or higher). 
• Confident PC user with strong organizational skills. 
• Eager to learn, adaptable, and a quick learner. 
• Excellent communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Stress resistant and thrives in a fast-paced environment.

We Offer: 

• Comprehensive training and mentorship for new hires. 
• Positive and supportive work environment with opportunities for professional growth. 
• Competitive salary and bonus structure (1,100 EUR monthly). 
• Flexible work schedule with 12-hour shifts (day/day/off-off or night/night/off-off). 
• Free meals (breakfast, lunch) and unlimited beverages. 
• Referral program and attractive bonuses. 
• Legally compliant employment with benefits and paid transportation.

Ready to join our team? We look forward to receiving your CV!