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Customer Service Agent (Dutch language)

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Зарплата По договорённости
Опубликовано: Omladinska zadruga Mjob

Опубликовано 18.09.2024.

Уже разместил объявлений на KlikDoPosla: 309

  • Беочин
  • Срок объявления истёк 24.10.2024.
  • По договорённости

Оригинал объявления на сербском языке. Перевод пока недоступен.

 For the needs of our client, we are looking for motivated
and responsible candidates for Customer Service Agent (Dutch language)
in Belgrade. 

  

Job description: 

• Handling inbound and outbound
calls, email, chat from existing customers, dealing with any enquiries they may
have, striving for a first contact resolution.
 

• Responding to all
enquiries in a professional, courteous and friendly manner. 

• Build rapport
with the customer to provide a best-in-class customer service experience. 

• Maintaining
customer information and records inline with the DPA and our internal
information Management 

Security processes. 

• Liaising with
back-office departments and the client to achieve a positive outcome and
experience for every customer. 

• And other duties
in line with business requirements.  

  

Candidate profile: 

• Excellent customer care skills 

• Be a professional ambassador or both DDC MLS and our
client 

• Be clear and friendly on the telephone, actively listening
and speaking confidently 

• Good teamwork skills and the ability to work within a fast
- paced environment unsupervised 

• The ability to work quickly and accurately under pressure 

• A professional attitude when dealing with customers 

• Flexible and adaptable 

• A genuine passion for helping others 

• Ability to work to targets 

• Be comfortable with computers Et tech 

• Proven experience/evidence in understanding and
interpreting written documents in Dutch (minimum knowledge - B2 level) 

  

We offer candidates: 

· Full Time position (remote work opportunities
and part time work) 

· Working hours: 9am-5pm (Monday to Friday) 

· Salary 1000 EUR 

  

*** Applications without a CV will not be considered. 

Interested candidates can apply by sending CV to e-mail
address poslovi@mjob.rs with an indication Customer Service Agent (Dutch
language) or through our website www.mjob.rs to the advertisement number 11736.  

Срок действия: 24.10.2024.