Срок вакансии истёк; откликнуться больше нельзя.
Срок действия: 24.10.2024.
Посмотрите действующие вакансии на эту или похожие должности.
Посмотреть действующие вакансииОпубликовано 18.09.2024.
Уже разместил объявлений на KlikDoPosla: 309
Оригинал объявления на сербском языке. Перевод пока недоступен.
For the needs of our client, we are looking for motivated and responsible candidates for Customer Service Agent(Swedish language) in Belgrade.
Job description:
• Handling inbound and outbound calls, email, chat from existing customers, dealing with any enquiries they may have, striving for a first contact resolution.
• Responding to all enquiries in a professional, courteous and friendly manner.
• Build rapport with the customer to provide a best-in-class customer service experience.
• Maintaining customer information and records inline with the DPA and our internal information Management
Security processes.
• Liaising with back-office departments and the client to achieve a positive outcome and experience for every customer.
• And other duties in line with business requirements.
Candidate profile:
• Excellent customer care skills
• Be a professional ambassador or both DDC MLS and our client
• Be clear and friendly on the telephone, actively listening and speaking confidently
• Good teamwork skills and the ability to work within a fast - paced environment unsupervised
• The ability to work quickly and accurately under pressure
• A professional attitude when dealing with customers
• Flexible and adaptable
• A genuine passion for helping others
• Ability to work to targets
• Be comfortable with computers Et tech
• Proven experience/evidence in understanding and interpreting written documents in Swedish (minimum knowledge - B2 level)
We offer candidates:
• Full Time position (remote work opportunities and part time work)
• Working hours: 9am-5pm (Monday to Friday)
• Salary 800 EUR
*** Applications without a CV will not be considered.
Interested candidates can apply by sending CV to e-mail address poslovi@mjob.rs with an indication Customer Service Agent (Swedish language) or through our website www.mjob.rs to the advertisement number 11738.
Срок действия: 24.10.2024.